DANES AND DIVAS® BRAND RE-LAUNCH
Over the next few weeks, you'll notice that our logo, packaging, labels and social media branding will be changing. While we still embrace our colourful and unique sense of style that originally caught your eye, we will now be focusing on apparel-influenced textiles to bring in the pet realm, such as chambrays, dots, herringbones and denims. We will certainly pay homage to our quirky side (our geek-chic collection will continue to be part of our product offering and a small variety of bling/glitters will continue to be sold) however, we will be going back to our roots and utilizing our background in fashion design and marketing. We'll be redirecting our brand to a more sophisticated style, focusing on trending colours and textures while continuing to deliver the quality and comfort that your pets love!
We refer to this as Street-Chic. We want to cater to both male and female styles and tastes. We want to deliver products that compliment your style and your pet's personality. Our products, while fun and often preppy, will be available in a variety of new prints and textures to compliment your own Street-Chic style.
Our new logo colours of charcoal and white reflect our appreciation of sleek design and a nod to timeless classics. A punch of gold represents that pop of colour we are known for and unique flair that we bring.
The ability to customize products with vinyl monogramming, water-proofing and additional closure/hardware options will become available in the coming months.
While we won't be coming out with a line of leather, we are sifting through swatches of soft and supple faux leathers and will continue to offer our genuine Biothane products. We're looking forward to continuing our journey of growth with you!
Each year, we are redefining, recreating and refining the world of trendy, high-quality pet wear for our best 'furiends'.
As each item is tailor-made to your specifications, we do not accept returns or exchanges for made to order items, including all products unless otherwise specified.
Please review size charts and listing descriptions to select the most appropriate collar for you pet. If you aren't sure of what size or hardware option is best suited for your pet, please contact us.
Collars affected by excessive scratching, chewing or tarnishing of hardware from regular use are not eligible for replacement. Any suspected manufacturing defects must be presented within 90-days of purchase, accompanied by a photo of the defect and immediate discontinuation of use. If eligible for replacement or repair, the item must be returned to Danes and Divas for inspection. Return postage will be reimbursed in the form of a partial refund from the original purchase.
Parcels marked "Return to Sender" due to an incorrect mailing address or missed delivery attempts will be mailed again at the expense of the buyer. Any fees that incur with accepting returned mail will be billed to the buyer. Parcels will remain on hold until the buyer is able to submit payment for additional postage of a new shipment.
After 60-days of inactivity, a refund will be issued minus the original postage amount.
We do not offer refunds on lost shipments.
If the shipping provider (postal company) cannot issue a reimbursement, we may provide a replacement minus 50% of the sale price, plus shipping at the buyer's expense.
Danes and Divas does not assume any responsibility for any duties, customs or brokerage fees that may incur with accepting parcels internationally.
Please use products responsibly. Never leave your dog tied-out with or while wearing our collars, leashes or harnesses. Never leave detachable accessories attached to collars or harnesses when pets are left unattended.
Danes and Divas does not assume any responsibility for any damage or injuries that occur during use of our products.
By completing your purchase, you acknowledge to have read and agree these terms.