Who We Are

Who we are: 

Danes & Divas® began by fusing our love and knowledge of fashion construction and design with our immense love of pets. 
Founder, Shalla Black established  Danes & Divas® in 2012 with a commitment to bringing trending street-style and quality craftsmanship to a series of seasonal collections and mainstays featuring tailor-made dog harnesses, collars, leads and detachable collar accessories. 

Our Commitment to You and Your Pet:
Danes & Divas® produces pet products using quality materials and gold-standard hardware and sewing equipment.
Our products are designed and manufactured from start to finish by our small team of fashion and animal lovers here in British Columbia, Canada.
Our tools of the trade are all industry-standard, however, we strive to go beyond the industry standard when it comes to our attention to detail. We will only package and ship the very best to you and your pet.
We are constantly researching new technologies and materials to ensure our small operation will always deliver quality, consistently.
Additionally, we love working with customers to tailor-make each made-to-order piece from our catalog to fit your pet beyond our standard sizing. 
We guarantee that you and your pet will love your purchase and enjoy it confidently for a long while. 

How Danes & Divas® gives back:
Animal welfare is very close to our hearts and we actively advocate for rescue.
We do our part in giving back by providing shelters in need of fundraising items to auction, supplies for animals in their care, funds to assist with medical expenses and partner with local animal welfare organizations to promote more adoptions.
With your purchase, you help make a difference in the lives of animals in their care who are awaiting their new "furever" home, and for that we are so grateful.

RETURNS

As each item is tailor-made to your specifications, we do not accept returns or exchanges for made to order items, including all products unless otherwise specified. 
Please review size charts and listing descriptions to select the most appropriate collar for you pet. If you aren't sure of what size or hardware option is best suited for your pet, please contact us

Collars affected by excessive scratching, chewing or tarnishing of hardware from regular use are not eligible for replacement. Any suspected manufacturing defects must be presented within 90-days of purchase, accompanied by a photo of the defect and immediate discontinuation of use. If eligible for replacement or repair, the item must be returned to Danes and Divas for inspection. Return postage will be reimbursed in the form of a partial refund from the original purchase.

INCORRECT MAILING OR DELIVERIES MARKED "RETURN TO SENDER"

Parcels marked "Return to Sender" due to an incorrect mailing address or missed delivery attempts will be mailed again at the expense of the buyer. Any fees that incur with accepting returned mail will be billed to the buyer. Parcels will remain on hold until the buyer is able to submit payment for additional postage of a new shipment. 
After 60-days of inactivity, a refund will be issued minus the original postage amount. 

MISSING DELIVERIES

We do not offer refunds on lost shipments.
If the shipping provider (postal company) cannot issue a reimbursement, we may provide a replacement minus 50% of the sale price, plus shipping at the buyer's expense.

NO LIABILITY

Danes and Divas does not assume any responsibility for any duties, customs or brokerage fees that may incur with accepting parcels internationally.
Please use products responsibly. Never leave your dog tied-out with or while wearing our collars, leashes or harnesses. Never leave detachable accessories attached to collars or harnesses when pets are left unattended.
Danes and Divas does not assume any responsibility for any damage or injuries that occur during use of our products.

By completing your purchase, you acknowledge to have read and agree these terms.